Human Factors & Cognitive Ergonomics in Business Administration – 2 day Seminar

This seminar on Human Factors & Cognitive Ergonomics in Business Administration provides an introduction as to the impact that ‘Human Factors’ have on the delivery of safe and high quality services. It provides resources on how professionals can develop knowledge and skills to apply human factors in the workplace. It also provides a better understanding of how challenging working environments can triger adverse mental states that can lead to unsafe behaviors and actions towards stuff despite high professional competencies and empathic intentions.

Centre of Excellence on Human Factors & Ergnomics - People Primetime2 day Seminar on Human Factors and Ergonomics in Business Administration : an innovative educational model sustaining working environment and human capital management

Luxembourg  |  2015  |  
Brussels  |  2015  |  

 General Information

The study of Human Factors and Ergonomics (HF&E) examines the relationship between human beings, their working environments and the systems with which they interact by focusing on improving efficiency, creativity, productivity and job satisfaction, with the goal of minimizing errors.

This discipline recognizes the need that the workplace needs to be redesigned and all professionals and leaders educated to have a basic understanding of human factors principles. It is the discipline that applies theory, principles and methods to design efficient and effective healthcare environments by applying knowledge from anatomy, psychology, cognitive neuroscience, physics, biomechanics and others.

Human Factors principles are not usually applied in the business settings. A failure to apply human factors knowledge can lead to poor performance of the business workforce, errors and deviances in working environments.

It is important for all business professionals to be mindful of situations that increase the likelihood of error for sustaining safety and maintaining excellency in performance. Training and education on ‘Human Factors’ in business have not kept pace with the academic advances in safety and quality improvements embracing ‘Human Factors’ knowledge, nor with workforce requirements.

The introduction of ‘Human Factors’ knowledge in business professional training is therefore necessary and timely.

It will contribute to building a foundation of knowledge and skills that will better prepare business professionals to improve their performance and provide higher quality.

It will also contribute to educating leadership to supporting the development of effective, productive, safe and comfortable environments and systems meeting the demands of today’s complex and demanding business settings.

Understanding about ‘Human Factors’  for improving business productivity is not about increasing  investments, resources and costs, but rather relate to improving existing  processes, settings, systems, environments and equipment design, as well as the knowledge and skills of business professionals to deliver high quality and safe services.

Human Factors in business administration 2 day Seminar The Objectives of this seminar are to : 

 Inform professionals and leaders about the importance of ‘Human Factors and Cognitive Ergonomics’ in business administration.

 Provide training on the basic principles, concepts and tools that can be applied in the workplace for improving quality, safety and efficiency.

The purpose of this seminar is to : 

  1. Inform of the principles of ‘Human Factors’ and how their application can improve operations.
  2. Provide basic principles and knowlege of Cognitive Ergonomics
  3. Contribute towards an understanding of cognitive capacities, the inevitability of error triggered by challenging professional settings, and the range of human capabilities and responses in any given situation
  4. Advise professionals and prepare them for safer practice in the workplace.

Program Day 1 – Seminar on Human Factors & Cognitive Ergonomics in Business Administration

  1. Session 1

    Introduction: History and understanding of human factors and ergonomics
    Behavioural analysis and complexity of the operational industry
    Why applying human factors in business is important
    Questions and Answers

  2. Session 2

    Lessons learned from advanced industries
    Concepts and principles of the human factors -an overview
    Leaders evaluation towards optimal human capital management
    Questions and Answers

  3. Session 3

    Cognitive ergonomics and human cognition
    Challenges and cognitive skills in the workplace within ISO 26000 framework Discussion with participants Session 4 Interactive session
    Questionnaires and analysis
    Case studies and discussion
    Wrap up of main points of Day 1

Program Day 2 – Seminar on Human Factors & Cognitive Ergonomics in Business Administration

  1. Session 1

    Operation-centred outcomes and solutions
    Leaders-centred outcomes and solutions
    Questions and Answers

  2. Session 2

    Psychosociological competencies baseline for human factors
    Optimize business productivity through human factors and professional development
    Questions and Answers

  3. Session 3

    The importance of interdisciplinary and interactive professional education and training
    Using simulation concepts as a training and educational tool in the workplace
    Open discussion

  4. Session 4

    Working Group discussion Wrap up of main points of Day 2

advantages of the seminar on human factors and ergonomics in Business administration - centre of excellence People Primetime Why Human Factors are important for Business Administration



  1. Literature search has confirmed the importance of linking human factors knowledge with efforts to improve professional safety and well-being.
  2. Human factors issues are major contributors to adverse events and operational errors in productivity and can have serious and sometimes fatal consequences.
  3. Business can be improved by recognising the potential for error, and by developing systems and strategies to learn from mistakes so as to minimize their occurrence and effects.
  4. The management of ‘Human Factors’ involves the application of proactive techniques aimed at improving safety, well-being for minimizing and learning from errors or near misses.
  5. Amalgamation of knowledge and principles from the fields of cognitive neuroscience and human factors undoubtedly contribute to a better understanding of business professionals’ cognitive capacities operating in challenging, complex, intensely pressurized and fast-moving working environments, and elucidate why operational processes is so often delivered in poor and risky ways.
  6. Leaders have the authority and responsibility to appreciate and promote ‘Human Factors’ knowledge as a priority in their organizations, and to direct efforts to address it, in order to improve business outcomes.

 Price : 2 900 € HT

This seminar includes :

  • 2 day seminar – maximum 15 participants
  • course material
  • coffee breaks and lunch


CEO’s | DHR’s | Heads of Operations Department

Language : 

This seminar will be hold in English

Sociologue - Enseignant à l'Université de Reims - Coach PCC

Psychologue, thérapeute, consultant, coach, conférencier, chercheur

Pedagogist, Psychopedagogist, Music Therapist specialized at the Royal London Hospital

World Health Organization, Service Delivery & Safety, Consultant - MD PHD Neurologist - Educational Coordinator

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