People Management Course

People Management Course 2This People Management Course

is designed for managers, supervisors and team leaders who are looking to successfully manage people and bring the best out of their team. In this course you will learn some essential strategies for managing teams, leading team members and enhancing team performance. Basic management skills such as communication and negotiation skills will be covered highlighting the importance of knowing how to communicate more effectively with your team and how to motivate and handle difficult individuals.

Course Content

This course will cover the following content :

  • Communicating effectively with team members.
  • Motivating staff and teams.
  • Developing emotional intelligence and knowing how to use it within your team.
  • Performance management, monitoring performance and feedback.
  • Managing change within your team.
  • Negotiation skills for reaching win-win position.
  • Dealing with difficult people, including: managing resistance, counselling and coaching.

Learning Outcomes

At the end of course, participants will be able to :

  • Profile their team and discover both team and individual strengths
  • Discuss work and personal issues openly and constructively with staff.
  • Encourage and inspire staff to perform optimally.
  • Align their vision, purpose, goals, and feedback o Negotiate with staff to deliver the best outcome for all stakeholders.
  • Identify the issues involved in managing difficult people and situations.
  • Assist staff to move forward from the problems they are currently encountering.
  • Conduct productive meetings o Create open and honest communication

Duration :

  • from 1 to 6 days
  • Intra Entreprises

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